Which role focuses on the quality of the production process and products?

The role that focuses on the quality of the production process and products is Quality Assurance. This function is integral to ensuring that the standards of quality are met throughout the manufacturing process. Quality Assurance involves systematic processes, procedures, and practices that are implemented to prevent defects and ensure that the final product meets the necessary specifications and customer expectations.

Individuals in Quality Assurance not only inspect end products but also evaluate processes, identify potential areas for improvement, and implement quality control measures. Their proactive approach helps maintain high-quality standards over the entire production lifecycle.

Other roles may contribute to the quality aspect, but Quality Assurance is specifically dedicated to safeguarding the overarching quality framework within an organization. For instance, while Operations Managers and Production Supervisors oversee general production activities and efficiency, they may not delve deeply into the quality management processes as extensively as Quality Assurance professionals. Quality Control Inspectors primarily focus on the end products but may not be involved in the preventive aspects and continuous improvement strategies that Quality Assurance embodies.